MAIN OFFICE:
4811 Lebanon Pike # 107
Hermitage, TN 37076
Send us a messsage
Frequently Asked Questions
Shipping info?
Your order will ship in 24-48 hours and delivery time is typically 3-7 business days from date of order assuming no national carrier delays. We do not ship outside of the United States at this time.
SHIPMENT CONFIRMATION: Expect an email containing your tracking number(s) within 24 - 72 hours of placing your order letting you know your order is on the way!
Once an order has shipped, it cannot be canceled or edited. If your order has already been processed, you'll be covered under our Return Policy.
My Order Status
Please have the email address you used to place your order and your order number ready to check on the status... click here
Return Policies?
Please note that items purchased in our "Great Deals", "Clearance", and "Limited Stock" sections/collections are NOT eligible for return.
Submit a return request
Click here to log into your Account or click the profile icon above and...
- Log in to your account:
- In the "Email" field, enter your email address, and then click "Continue".
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click "Request return" for the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click "Request return".
If your return is accepted, we’ll send you a return shipping label, as well as instructions. Items sent back to us without first requesting a return will not be accepted. Once we’ve received and inspected your returned items, and the refund is approved, you’ll be automatically refunded via your original payment method within 3 - 5 business days. Please note that if free shipping was offered on your original order that those costs and the return shipping costs will be deducted from your refund and that obvious abuse of our generous return policies can result in additional fees. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at craig@nationwidesleep.com.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Changes to this Policy
We reserve the right, in our sole and exclusive discretion, to amend, modify, or terminate this Policy, for any or no reason, with or without notice to you. The foregoing will become effective as of the date of posting. In addition, we, in our sole and exclusive discretion, reserve the right to refuse any returns or exchanges for any or no reason, including, without limitation, those returns that would otherwise violate our Terms of Service.
Warranty Information?
Protect•A•Bed Warranty
- a picture of your receipt
- a picture of the product law tag
- a picture of the front & back of the protector
BedScape Warranty
- a picture of your receipt
- a picture of the product law tag
- a picture of the front & back of the protector
Pacific Coast Feather Warranty
- your order number
- a picture of the product law tag
- a picture of the sheets
- with this information we will reach out to the manufacturer on your behalf
Beautyrest Warranty
- your order number
- a picture of the product law tag
- a picture of the protector
- with this information we will reach out to the manufacturer on your behalf