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Protect-A-Bed Chicago
600 Waukegan Rd
Glenview, IL 60025
Ph: (847) 998-6901
Fax: (847) 998-6919
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10 Year Warranty!
JAB Distributors, LLC, warrants to the original
purchaser/user of the Protect-A-Mattress Mattress Protector that if the
laminate or fabric is damaged because of recommended normal usage before ten
years has elapsed from purchase date, JAB Distributors, LLC, will replace the
Protector, provided the user complies with the following requirements:
1. User follows instructions and launders Protector as soon as possible after
incidents.
2. User contacts JAB Distributors, LLC, at (866) 297-8836 (toll free)
immediately after damage detected for instructions to return Protector.
Protector to be returned to JAB Distributors, LLC only.
3. User presents purchase receipt for the Protector and the mattress if a
combined purchase.
JAB Distributors, LLC, also provides an additional warranty when a new
mattress and Protector are purchased at the same time from an authorized
retailer and user complies with the warranty requirements listed above. JAB
warrants the mattress surface against staining provided it was covered by the
Protector when the incident occurred. After determination of a valid claim,
JAB will decide to have the mattress professionally cleaned or to replace the
surface fabric. If the mattress is damaged and is not reparable as a result of
the failure of the Protector, JAB will replace the mattress or provide one of
comparable quality.
This warranty does not cover or apply to: gross negligence or abuse by user,
improper installation and maintenance, normal wear and tear or soiling, or a
mattress used commercially. Stains caused by inks, nail polish, cosmetics,
bleach, grease, alcohol, dyes and solvents. Also not covered are the sides of
the mattress, ensembles and mattress base and a mattress not fitted with a
Protector.
The express warranties set forth elsewhere in this contract
are the sole warranties given by JAB Distributors, LLC. and shall extend only
to the original purchaser. ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OR USE, ARE EXCLUDED FROM THIS CONTRACT. IN NO EVENT SHALL JAB DISTRIBUTORS,
LLC, BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. The remedies provided
in the express warranties are the sole and exclusive remedies of the original
purchaser. Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations may not apply to you. This
warranty gives you specific legal rights and you may have other rights which
vary from state to state. This warranty is non-transferable.
Protect-A-Bed Chicago
1114 Waukegan Rd
Glenview, IL 60025
Ph: (847) 998-6901
Fax: (847) 998-6919
Customer satisfaction is our top
priority!
Simply put… if you're not satisfied, neither are we!
Our products are backed by a 30-day Money Back* Guarantee!
(*Product price less shipping charges.) Shipping charges are non-refundable.
Return authorizations are required.
Contact us via e-mail at Customer
Service advising us of the reason for the return.
Since your satisfaction is our primary goal, we will first try to remedy the
issue.
If we can't correct the problem to your satisfaction, we will provide you with
a return authorization and special return shipping instructions via e-mail.
Upon receipt of your return authorization, simply return the product to us
in the condition it arrived in (and in the original packaging if possible)
and we will gladly refund the product price and any applicable sales tax paid
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