Frequently Asked Questions

How do I order?

Ordering Online may be done in just a few simple steps.

Add items to your shopping cart.
When you are finished shopping, Click the "View Cart" button and check out.

We accept Visa, MasterCard, and Discover. We also accept personal checks, money orders and cashier's checks. All payments must be in U.S. Funds.  

Is ordering from your company secure?

YES, The payment portion of the shopping cart is guaranteed secure. Your credit card information is entered through a secure server. After processing your order this information is then deleted from the server and not saved or stored in any computer.

Why don't I see a shopping cart??

If you do not see a shopping cart or the shopping cart malfunctions please email info@jabdistributors.com for assistance.

*Cookies must be enabled for shopping cart to work.

Can I send my order by mail?

Yes, if you would like to send your order by mail simply mail a completed order form with payment to: Click here for Order Form!

Protect-A-Bed Chicago
600 Waukegan Rd
Glenview, IL 60025
Ph: (847) 998-6901
Fax: (847) 998-6919

What information is needed?

The individual product pages instruct you to provide the proper information for the item you wish to order. 

Do I have to pay more than one shipping charge if I order more than one Item?

No. Shipping is calculated at the time of checkout based on the total weight and your geographic location.

Do I have to pay sales tax ?

All orders delivered to addresses in Illinois are subject to the appropriate 8.25% Illinois sales tax.

What forms of payment do you accept?

 

We accept Visa, MasterCard, Discover. We also accept personal checks, money orders and cashier's checks. All payments must be in U.S. Funds.

Send checks or money orders to:

Protect-A-Bed Chicago
1114 Waukegan Rd
Glenview, IL 60025
Ph: (847) 998-6901
Fax: (847) 998-6919

Payment must be received before items will be shipped.
 

How long does it take to receive my order?

Your order will be shipped usually within 1-2 days after payment has been received. For fastest service, please use your credit card or money order.

How will I know my order has been received?

You will receive a confirmation email/letter stating the items you ordered and the total cost of your order.

What if an item I order is out of stock?

If an item you order is out of stock, we will notify you by e-mail after we receive your order. If you would like to choose a different item, simply let us know in your reply e-mail.

More questions?

Please send us an e-mail with your questions or feedback to: info@jabdistributors.com We will reply to you right away.

Customer satisfaction is our top priority!

Simply put… if you're not satisfied, neither are we!
Our products are backed by a 30-day Money Back* Guarantee!
(*Product price less shipping charges.) Shipping charges are non-refundable.

10 YEAR WARRANTY!
Click here for details

Return authorizations are required.

Contact us via e-mail at Customer Service advising us of the reason for the return.
Since your satisfaction is our primary goal, we will first try to remedy the issue.
If we can't correct the problem to your satisfaction, we will provide you with
a return authorization and special return shipping instructions via e-mail.
Upon receipt of your return authorization, simply return the product to us
in the condition it arrived in (and in the original packaging if possible)
and we will gladly refund the product price and any applicable sales tax paid